Diagnosis cardFig. 2 โ the engagement map: PRACTICE โ DIAGNOSE โ SCOPE โ DELIVER โ ADOPT โ MEASURE. Red flag: where you’re stuck. Dashed: stations you sailed past.
Your symptoms
The missing station’s playbook
Field notes
Deployment is not adoption.
Scott C. Walker’s crux: a company can buy, configure, and kick off AI โ and six months later, very little has changed. The engagement shouldn’t end at implementation; it should end with an answer to “what changed?”